Here's another list, this time of some of the problems encountered where the Halifax Bank have, coincidentally, been involved. Some carry major risk and others are just niggling.
They're not all here, because the Halifax narked me off about a lot of stuff for years before I got on the web so these are just the recent ones I can remember.
If you have any of your own, feel free to comment.
Halifax employees need not respond as my resulting rudeness may offend.
1. SLAMMED THE DOOR on me because they were closing for lunch & didn't want any more customers in the queue. Scared the little toddler with me, and very nearly trapped his fingers in the door.
2. DUPLICATED house insurance so debits were going out on 2 policies.
3. LEFT WITH NO HOUSE INSURANCE - when I rang to complain about the 2 policies, they cancelled BOTH instead of one.
4. MESSED UP MY SHARES - I got Bank of Scotland shares and notified a change of name which they acknowledged. Following the subsequent merger into HBOS, all correspondence & dividends mysteriously resumed going to my previous name & address. Result: no dividends, no shares.
Stats Source: http://www.thisismoney.co.uk/
(2006)
